I would on behalf of everyone who travelled with Fletchers coaches of Malton, to your Turkey and Tinsel, Nov 03 to Nov 10 2008 to say how much we enjoyed our stay with you. The Hotel was very friendly & warm. The rooms were very clean, the food was excellent and the entertainment was also excellent. What more could we... more

We stayed at this hotel for our first anniversary and my birthday. My partner had booked this for me as a surprise. We arrived at the hotel just before 2pm and unfortunately the rooms where not ready yet. Check in is from 3pm and we did know this but wanted to try our luck. The receptionist offered to store our... more

We arrived at the hotel at approximately 1.30pm and as promised our rooms and most of our guests were available. (Small hitch with one room that had been booked for over 1 year, the hotel had no record of this, however luckily the guest was armed with their bank statment as proof of payment and a room was found!!) I... more

We arrived fairly late on Saturday afternoon, and to our horror found not one but two wedding receptions ongoing. Our room was adjacent to one of these and despite a number of requests Reception would not relocate us. Their only responce was that the party would finish at midnight. IT DIDN'T. If you have to stay here avoid Rooms 6,... more

We have just returned from our friend`s wedding and stayed for two nights at Gretna Hall Hotel (Saturday16th/Sunday 17th August).We view ourselves as mature seasoned travellers and are not particularly shocked at contrasting hotel standards found throughout the world but having read the reviews prior to this trip we were concerned for our friends happiness at selecting this venue for... more

Stayed in August 2008 for two nights. Breakfasts were amazing, choice and good food. Rooms were very clean and tidy. Staff - some problems. Overhall the hotel was messy and carpets in places were thread bare and taped over seams. We were fancinated as there were about six brides about the hotel along with their guests!! Beautiful surroundings, Overhall at... more

We booked this hotel at short notice paying £115 for a family room with breakfast for two adults and two small children (5 & 3). We were first shown to a room with only a double and single before being moved to a double and bunk beds. The carpets as mentioned elsewhere are threadbare and held together with black tape,... more

the staff where pleasant and had excellent english, always pleased to help, the room we had was very clean, and comfortable, the food was excellent, the hotel was well orgainised, i checked out this website and read many of the reviews before myself and my wife wennt, and was quite wearly before we went, but i must say the hotel... more

This review could be shortened dramatically as one simple four-letter word could sum up the Gretna Hall Hotel and that word is DUMP. By the time you walk down the dim and dark, uninspired, tired corridor to your room, the threadbare, ill-fitting and badly repaired tartan carpet beneath your feet, you will already have run the gauntlet of the desk... more